
Natalie Ma
Nearly completely useless. Not a single step goes through properly. I have to sign in every time I use the app, even if I was just using it 5 minutes ago. If I want to upload a card, it loads with all the fields empty, no sign that they have received my info at all. They also do not automatically redirect you back to the checklist or homepage, which makes it unclear whether or not your actions have even gone through. It's so strange. Such a large corporation with an app that hardly works.
748 people found this review helpful

Shauna Kreider
- Flag inappropriate
- Show review history
I've used this expensively over the years, but lately, each update has made the app more and more inefficient. Where is my electronic card - the single most important item for checking out and it's either not there or buried so obscure that neither I nor the store clerk can find it! Today, I wanted to check coupons, but 75% of the screen is a fixed Welcome note! The space at the bottom has the task bar, which is not movable! I can see 1 line of coupon! Fix it!
2,908 people found this review helpful

Donna Dudek
The new app is terrible. I can't find my CVS card, which makes picking up scripts more time consuming (and I'm not sure if the card has to be scanned to accumulate award points, but if it does, that's also an issue). The wrong pharmacy hours are listed, which I discovered by arriving an hour before the listed closing time (6 p.m.), only to be told they close at 5 p.m. I've also had problems with prescriptions being listed as ready for pickup that were not ready or had already been picked up.
620 people found this review helpful