
Win Parker
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Love home exchange. However the app never recognizes my searches. Even Paris, France. I have to scroll over the world map (if the nap will load, which is rare) and zoom in on the city I want to search. I should be able to type in the city name in the search bar, but it never recognizes any cities. In response to home exchange's response to my review: the cities rarely pop up in autofill. I can type Paris, France and nothing pops up.
17 people found this review helpful
HomeExchange
September 24, 2023
Hello WIn.
Thank you for your review. Please contact us directly in order for us to check that situation, as this is not the expected behavior of the app .

Dimitri Galdava
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Tried downloading the after hunder times of attempted registration online via browser. app Crashes, is loading for hours, not letting me set up my account! i have doubts about how the app operates in the real world! when I try to connect with someone and person is blocked and want to verify myself, after pressing a button, it's just a blank Screen! needs so much more work!
HomeExchange
October 2, 2025
Hello Dimitri Galdava
Thank you for reaching out and sharing your experience. We are truly sorry to hear that you had such a frustrating time with the app, struggling with crashes and loading issues during the registration process. A one-star experience like this is definitely not what we want for any new member, and we completely understand why...

Warwick Schaffer
since we started about a year ago, there have been improvements in the search which has made the app much better. we have received a number of guests and stayed in a number of places and it's worked fantastically well and been a fun experience. I think the app would be further improved if there was some kind of instant book introduced for those that were prepared to accept that. This would reduce the overhead in finding a place. Although the chatting involved in finding a place can be fun.
2 people found this review helpful
HomeExchange
August 10, 2025
Hello,
Thank you for your review!
Happy HomeExchanging,
Your HomeExchange Team!